Refund Policy

WE ARE ALWAYS HERE TO HELP!

Fixation Beauty is dedicated to ensuring our customer’s safety & happiness always. With your safety in mind, it is important to note, we are unable to take returned items due to the nature of our products.

All sales are final.

Your product working properly is important to us, and for this we want to ensure that we are here to help you out as much as possible.

Your 100% money back guarantee protects you in the case of damaged or defective products upon verified delivery.

If you receive a damaged item within your order please immediately within 1-3 days of confirmed delivery.

If an item may be considered damaged or defective, please email info@fixationbeauty.com with your order number, and a photo of the product. This is vital for Fixation Beauty to locate your information and assist you as swiftly as possible.

Damaged or defective items need to be addressed within 3 days from the day of delivery.

Once the product is reviewed & confirmed damaged or defective by Fixation Beauty, you will be eligible for a refund or replacement of the same item. Any product prior to confirmation is not eligible for either.